September 10, 2024

Dear BAM Customers:

So many of you have fallen in love with BAM Buckwheat Milk since we first launched in November of last year. As the founder of BAM, it brings me joy every time I get an email from one of you telling me how excited you are to see a milk made from BUCKWHEAT on the shelf. BAM is proud to be America’s first plant-based milk made from buckwheat, which is a seed not a wheat, and a deliciously different alternative to other options available today.

The good news is BAM is growing, faster than even I expected! However, to facilitate our growth, I have decided to temporarily pause our retail sales to focus on making necessary changes to our production method. This pause will set us up to scale while maintaining product quality, plus we’re working on ways to be even more sustainable.

If you’re a regular BAM customer, I would greatly appreciate your input on our products. Please take a moment to complete our BAM Consumer Survey—your honest feedback will help us make BAM even better. There will also be opportunities for you to be involved as we get ready to reintroduce you to BAM next year, so please sign up for our newsletter if you haven’t already!

Thank you for joining me and BAM on this journey. I am excited to make BAM a part of your daily life again soon, including availability at original stores and exciting new places!

If you have any questions, please email hello@bamisbetter.com. I am happy to answer your questions or concerns.

Thank you,

Paige